Payment Policy

Last Updated: August 2026

At Orravio, operated by Orravio Store LLC, we aim to provide a secure and straightforward payment experience for customers purchasing products through our website.

1. Accepted Payment Methods

Orravio accepts the payment methods made available during the checkout process.

Available payment options may vary depending on the order, location, payment provider, and other applicable conditions.

Customers will be able to review the available payment methods before completing their purchase.

2. Payment Processing

Payments are processed through authorized payment providers and secure payment-processing systems.

When you place an order, your payment information may be processed by the applicable third-party payment provider according to its own terms and privacy policy.

3. Payment Authorization

An order is considered successfully placed only after the required payment authorization or confirmation has been completed.

If a payment cannot be authorized or is declined, the order may not be processed until a successful payment method is provided.

4. Order Confirmation

After a successful order and payment, customers may receive an order confirmation containing relevant order details.

Customers should review the confirmation and contact us promptly if any information appears incorrect.

5. Pricing and Charges

Product prices and applicable charges will be displayed on our website or during checkout.

The final amount payable will be shown before the customer completes the purchase.

Any applicable taxes, shipping charges, discounts, or other charges will be presented where applicable.

6. Payment Security

Orravio takes reasonable measures to help protect payment-related information.

We do not need to store complete payment card details when payment processing is handled by an authorized third-party payment provider.

Customers should also take reasonable precautions to protect their account and payment information.

7. Failed or Declined Payments

If a payment fails, is declined, or cannot be verified, Orravio may be unable to process the associated order.

Customers may be required to use another available payment method or contact their payment provider for assistance.

8. Refunds and Payment Reversals

Eligible refunds are handled according to our applicable Return & Refund Policy.

Where a refund is approved, it will generally be processed through the original payment method used for the purchase.

The time required for a refund to appear in the customer's account may vary depending on the payment provider, bank, or financial institution.

9. Payment Disputes

If you believe there is an incorrect charge or payment-related issue with your order, please contact our customer support team so we can review the matter and assist you.